5.0 15 reviews
  • Ryan B.
    9 months ago
    Excellent Customer Service by all staff. I couldn't get an appointment in Kona for my Jeep that had the engine light on. This was despite it being brand new and having less than 5,000 miles. Before I could schedule an appointment into December I would have to complete a 2-3 page questionnaire about modifications I may have made. Although Kona was a lot closer it was WELL WORTH the drive to be treated like a real person. Got an appointment in October and received 2 reminders prior to the scheduled date. My Jeep was taken in on time. It was inspected, serviced and the engine light corrected. It even got a bath!!! To top it off my next service appointment is already scheduled1!!
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  • T. Local
    7 months ago
    I had a very good experience buying my vehicle at this location. My first vehicle buying experience was a nightmare at another auto dealership. I was hoping this new vehicle purchasing experience would change my mind and it certainly did. Not only was Krystal and the rest of the staff helpful, but did everything they could to make sure I got my vehicle with all the accessories I wanted. I will be recommending this dealership to others.
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  • T. Galens
    6 months ago
    It's always a pleasure speaking to Krystal (Tomita) Yago, and Kamaaina Motors Hilo. She will go above and beyond, to make sure things go right. We can't explain how many times she has contacted us during work and non work hours, just to make sure we get all our questions / concerns answered. We definitely recommend Krystal, for anyone who needs to purchase a vehicle. 2
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  • N. Watai
    5 months ago
    If you are looking for a dealership that gives you straight up facts about any vehicle you may be interested in , Kamaaina motors is the way to go. They give you great service & they make sure that the car you need is in your price range. Thank you So much Krystal & Pat for all your amazing work!
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  • D. Wing
    5 months ago
    I went into Kamaaina Motors just to window shop. I ended up speaking with their salesman, Peter Khounta, for a few hours. He was interested in finding out what works for me including price, payment and type of car that works for me and my family. He was very patient with us and knowledgeable about his cars and finances. A truly good experience. Go see Peter before you buy elsewhere.
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  • A. Baduria
    6 months ago
    Picked up a 2017 Jeep Renegade Trailhawk and its awesome. This is the perfect Big Island vehicle. All the crazy features of a luxury car in a go anywhere package. We aslo purchased a 2016 Bighorn Ram 1500 Ecodiesel 4X4 last year and it's great. Krystal in sales and Bryce in service a truly the epitome of great customer service! We have purchased at least 7 vehicles from Kamaaina in Kona / Hilo over the years and will continue to do so. Where's the new Jeep pick-up? That's next! LOL!
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  • K. Scott
    5 months ago
    Just purchased a brand new 2017 ram 1500 from kamaaina motors hilo great group of people easy to work with Krystal Yago was my sales associate and she stayed and guided me through the whole process definitely would recommend to anyone looking for a used or new vehicle
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  • VL Stenzel
    9 months ago
    Travis and the service staff were awesome. Will definitely go back for service needs. Mahalo!
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  • J. Araki-Kwee
    5 months ago
    My wife and I recently purchased a '17 Wrangler Unlimited for our growing family and the staff at Kama'aina Motors was awesome! Our salesman Peter was very friendly and took the time to walk us through the purchasing process. We recently got some warranty work done on our Wrangler and Bryce in the service department was very helpful and ensured we were taken cared of while our Jeep was in the shop. Checkout Kama'aina Motors for your vehicle needs!
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  • J. Morrison
    6 months ago
    If you are looking for a car, go see Peter Khounta at Kamaaina Motors. Peter is knows his cars and will work with you to find the car that’s right for you. He is friendly, patient and a hard working guy. He will find you a right car at the right price!
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  • Eric R.
    3 months ago
    Our sales consultant Charles "Chuck" Paulino is top notch and a superior asset to your dealership. He is very knowledgeable, respectful and polite. His heart is filled with pure Aloha. Chuck went above and beyond to make sure we were happy. Our brand new vehicle purchasing experience from start to finish was just totally awesome! We are truly blessed to have been helped by him. The finance and office manager was great too! We have already spoken highly of him to family and friends so they know who to call when they want to purchase a vehicle. Mahalo Nui Loa Chuck for all your kokua. It's people like you that make a difference in the world we live in.
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  • Crystal P.
    3 months ago
    Krystal was incredibly helpful with my search for new a vehicle. She super friendly and treats you like family.
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  • Chanren N.
    2 months ago
    Thank you so much Peter Khounta, for such a great sales experience. I felt like we were family and that I had known you for years in just the few hours spent here at Kamaaina Motors. The staff were ALL family friendly, very respectful and professional. Tom, the sales manager and Cecilia the finance manager played a big part in making sure I was taken care of and beyond satisfied. Thank you all so much for making sure that I was happy and complete. I came in with a Nissan Sentra hoping to get a mid-sized truck at the least; I left with the truck of my dreams. A Dodge Ram!! I could not believe it when I heard the news that I was approved! Peter and Tom did what they could to make it possible for me. They cared enough to exceed my expectations. That is what true service is really about. Today is a memory I will cherish FOREVER!!
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  • Kristy C.
    2 months ago
    My husband and I got a Jeep Renegade back in August. Our salesman was Chuck Paulino. He was great from the start answered all our questions and was willing to help us get the best deal we could get. Till today seven months later Chuck continues to keep tabs on us and keeps helping us. We are super happy with his service and would highly recommend you see him when you go to Kamaaina Motors!
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  • Hillary L.
    2 months ago
    Me and my husband have now bought two vehicles from Pat Ah Lo and Krystal Yago at Kamaaina Motors and we are sure to be returning again without a doubt when the time comes. My 2014 Jeep Compass has been a dream. (She's my first brand new car/car purchased at a dealership.) My husband also is psyched every time someone compliments his 2015 Chrysler 200 with all the extras. Krystal and Pat made our experience simple and seamless. Not only did they listen to what we wanted, but they worked with our credit, worked with our needs and wants, and cared to put us in only vehicles they would put their own family in. I was referred to Pat originally by my Dad who has bought probably a dozen cars from him already. Returning to Pat and Krystal is a family tradition I am now happy to continue. If you know anyone looking for a good deal, amazingly funny and friendly service, and a non-oily sales person they can trust then be sure to refer them over to Pat and Krystal at Kamaaina Motors. You won't be disappointed!
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